Orbit Spins Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to handle your requests and keep accurate records.

We automatically gather technical information, including your IP address, browser type, device details, and how you use the website. This helps us enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting legal obligations and safeguarding against fraud or money laundering.

We may provide you with account updates, promotional offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data allows us to enhance our platform and tailor your experience. We review usage patterns to suggest games and features that may be of interest to you.

Data Security

We safeguard your information with industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is encrypted while being transmitted and when stored.

We carry out regular security audits and updates on our systems. Access to personal information is limited to authorised staff members, all of whom are required to maintain confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should a security breach occur, we will inform any affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when required to deliver our services or to meet legal obligations.

We partner with reputable payment providers to ensure your transactions are processed securely. These partners only access the information necessary to carry out their services.

Government authorities may request user data as part of official investigations. We respond to legitimate legal requests while making every effort to safeguard your rights.

Your Rights

You can access, update, or remove your personal information at any time. Please get in touch with our support team if you wish to use these options.

You may request a copy of all personal data we hold about you. This information will be provided in an accessible format within 30 days.

You have the right to object to specific data processing activities or to request that we limit how your information is used. We will respect these requests unless there are valid reasons for us to continue processing your data.

If you’d like to close your account, your personal data will be deleted once any outstanding transactions have been completed and any necessary retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us understand how visitors interact with our platform. We use this information to enhance navigation and features.

You can adjust your cookie preferences at any time via your browser settings. Please be aware that switching off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers have their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your personal information while your account is active. Once your account is closed, we hold certain records to meet legal and regulatory obligations.

Transaction records are stored for seven years to comply with anti-money laundering guidelines. Your gaming history is maintained in line with licensing obligations.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to protect your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is processed.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a person under the age of 18 has supplied personal information, we will promptly remove this data and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or requirements. If there are significant updates, we will let you know by email or through an announcement on our website.

The date of the most recent update is shown at the top of this policy. Please check it regularly to keep up to date with how we safeguard your information.